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RetainAutomotive
Service Retention Engine
Pre-emptive service booking + value bundles
+37% bookings
Customers don't switch. They drift.
Most customers don't actively leave a dealership. They forget their service due date, discover a neighborhood garage, and never come back. The dealership loses lifetime value not to competition, but to inertia. The antidote is showing up before the customer even thinks about it.
Kit Workflow Diagram
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The Protocol
1
Predict
Open Claw watches mileage and service intervals from the DMS
2
Call
Agent calls before due date with a friendly reminder and available slots
3
Bundle
Based on vehicle history, offers relevant add-ons: alignment, AC check, tire rotation
4
Book
Slot confirmed. Pickup/drop option offered. WhatsApp confirmation sent
5
Follow-up
Post-service satisfaction call + next service reminder scheduled
What's in the Kit
Service interval prediction trigger
Vehicle-history-aware bundling logic
Slot booking with pickup/drop coordination
Post-service satisfaction call
Lifetime value tracking dashboard
Integrations
DMSWhatsAppGoogle CalendarCRM