Collections CFO
Factual, calm, relentlessly scheduled reminders
Humans avoid collections because it feels personal
But invoices aren't personal. They are contracts. The awkwardness of asking for money means follow-ups get delayed, calls get skipped, and cashflow suffers. What you need isn't a tough collector — it's a calm, factual system that treats overdue invoices as operations, not confrontations.
Kit Workflow Diagram
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The Protocol
Classify
Open Claw pulls invoice status and assigns a tone tier: friendly → firm → escalation
Call
Agent states exact amounts and dates, then asks one question: 'When should I call back with confirmation of payment?'
Commit
Promise-to-pay date logged. Payment link sent on WhatsApp immediately
Follow-up
Agent calls on the committed date. If paid, confirms. If not, escalates tone tier
Escalate
After 3 tiers, human team gets a brief with full call history and amounts